Conflict Resolution Strategies: an Opportunity to Build Conflict Resolution Skills through Collaborative Learning

Abstract

ABSTRACT : This action-research aimed at fostering students’ acquisition of conflict resolution skills by including conflict resolution strategies through Collaborative Learning. It was conducted in a public rural school in Rionegro, Antioquia with 26 eighth graders. Data gathering instruments included teacher’s journals, students’ artifacts, audio recording, and focus groups. Action strategies included were conflict resolution strategies and Collaborative Learning steps. Findings obtained were as follows: from knowledge to innovation: mediation and negotiation inspires students to propose creative solutions. From discord to harmony: utilizing teamwork as an asset in conflict resolution and learning. Incorporating conflict resolution strategies in foreign language activities and limitation in controlling emotions when the students face conflict resolution.